15 ul. Wierzbowa, Stare Miasto, 50-005 Wrocław, Poland
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Image 1 of Hotel Altus Palace – Destigo Hotels
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Hotel Altus Palace – Destigo Hotels Overview

Hotel Altus Palace – Destigo Hotels sits smack in the heart of Stare Miasto, just a stone’s throw from the bustling Rynek and the stone‑lined streets of Ostrów Tumski. As soon as you step into the lobby, the scent of freshly ground coffee and the low hum of city life seep in—it’s almost like stepping onto a stage where every corner tells a story. The entrance is just off ul. Wierzbowa, so if you’re driving, there’s a small paid parking lot right next to the building—no hidden fees, but you’ll need to be ready to hop into a taxi or catch the tram at the nearby Wrocław Św. Jana stop. The check‑in process was surprisingly smooth; the staff greeted me with a warm smile and a postcard of the cathedral that reminded me of the local vibe. The only thing I’d say is that if you’re arriving late at night, the front desk is still buzzing from the late‑night crowd, so a 10‑minute wait can feel like a full hour.

The room itself is a well‑balanced mix of classic Polish décor and subtle modern touches. I’d say the bed was the highlight—plush sheets and a feather‑light comforter that made the 7‑hour sleep I needed feel like a dream. The balcony view, overlooking a narrow alley that locals use to get a quick espresso, was a quiet, almost meditative escape from the city’s noise. I tried the breakfast buffet at 7:30 a.m.; the assortment was decent, but I found the croissants a bit stale—maybe they’re best enjoyed at 8 a.m. when the kitchen is at full swing. Service was friendly, but the concierge seemed a bit overwhelmed during peak season, so I had to ask a couple of questions twice before getting a clear answer. Still, the staff did their best, and I appreciated the personal touches—like the handwritten welcome note that mentioned the best times to visit the Market Square on a sunny Saturday (mid‑morning, before the crowds).

If you’re planning a visit to Wrocław, the best time to stay at this hotel is early spring or late autumn when the city isn’t a full‑blown tourist trap and the weather is pleasantly crisp. The noise level is generally manageable—except for the occasional late‑night bar scene on Hala Stulecia, which is a short tram ride away. Parking is a plus for those who drive, but if you’re a walk‑er, the area is pedestrian‑friendly and full of hidden gems like the tiny but aromatic bakery on ul. Piwnice. Honestly, I’d recommend this place if you’re looking for a blend of comfort, accessibility, and a genuine feel of Wrocław’s historic center. It’s not the cheapest option, but the experience and the little details—like a complimentary bottle of local wine on arrival—make it worth the extra cent.

The concierge service in Wroclaw can arrange exclusive dwarf hunting tours, secure tickets to opera performances, and organize visits to nearby Centennial Hall and scenic Sudeten Mountains.

Hotel Altus Palace – Destigo Hotels Accommodations

AccommodationDetails
Standard Single Room1 single bed for 1 adult
Standard Twin Room2 single beds for 2 adults, 1 child
Standard Double Room1 large double bed for 2 adults, 1 child
Junior Suite1 sofa bed and 1 large double bed for 2 adults, 1 child
Junior Suit with Mezzanine1 sofa bed and 1 large double bed for 2 adults, 1 child
Superior Double Room1 large double bed for 2 adults, 1 child
Deluxe Junior Suite1 sofa bed and 1 large double bed for 3 adults, 2 children
Deluxe Apartment1 sofa bed and 1 large double bed for 3 adults, 2 children
Apartment1 sofa bed and 1 large double bed for 3 adults, 2 children
Duplex Suite1 large double bed and 1 sofa bed for 3 adults, 2 children
Superior Suite1 sofa bed and 1 large double bed for 3 adults, 2 children
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Reviews of Hotel Altus Palace – Destigo Hotels

  • Luxurytable from Czech Republic (10/10)

    Everything. The place is beautiful as well as the city. Very stylish and clean hotel.

  • Lucy from United States (10/10)

    This is a fantastic hotel and we had a wonderful 3-night stay there. The interior decor is stunning, and the stuff is incredibly helpful. Also, the hotel restaurant is top notch.

  • Sharon from Netherlands (10/10)

    Our room was gorgeous and very comfortable with a wonderful shower. We enjoyed the bar and the downstairs work table. Breakfast was one of the best hotel breakfasts I've had, including a delicious eggs benedict on the menu. The spa was also mostly very comfortable.

  • Serge from Czech Republic (8/10)

    Very nice hotel, clean. The team is very helpful. Good breakfast. Close to center.

  • Jacqueline from United Kingdom (10/10)

    Everything

  • Diana from United Kingdom (10/10)

    Absolutely amazing hotel. Will be returning to celebrate birthday of the closest family member. Mesmerising place. You enter and get inspired, surprised and very very excited. Team, thank you for hosting us. Newly renovated, absolutely gorgeous, decorated to bring you back to good old aristocratic times of Poland. Every corner of this hotel is instagramable. Cannot believe I got so lucky to choose such beauty. Incredible. Absolutely fantastic staff. Wonderful reception team, late and early shift! Sweetest and most delightful ladies working in restaurant. All team is the best professionals. My three days in this hotel was absolutely fabulous and did not want to leave this beautiful places thank you

  • Mary from United States (10/10)

    Location was very nice.

  • Agnieszka from Poland (10/10)

    Amazing place, even better staff

  • Mary from Ireland (10/10)

    Wonderfully friendly and helpful staff !

  • Panagiotis from Greece (8/10)

    The atmosphere

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Wellness:

  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Tour or class about local culture
  • Walking tours
  • Cycling
  • Hiking

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Polish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Spa and wellness centre
  • Pets allowed
  • Air conditioning
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Flat-screen TV
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House Rules at Hotel Altus Palace – Destigo Hotels

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.5

Comfort:

9.7

Location:

9.5

Free WiFi:

9.5

Facilities:

9.5

Cleanliness:

9.7

Value for money:

9.1